Welcome to Pacific Hotels, an Australian-owned and operated Hotel Management company with a proven track record in the development and management of hotels.
Pacific Hotels was founded by experienced businessman, Stephen Lauder, and is headquartered in Perth, operating hotels in capital cities, regional and remote locations across Australia. Established as a joint venture between Ascot Capital Limited and Facilimate Hotels in 2015, we have transitioned to trading as Pacific Hotels Group Pty Ltd, revealing our journey to become a leading hotel company in Australia.
- Pacific Hotel Brisbane
- Pacific Suites Canberra
- Pacific Hotel Cairns
- Coral Cay Mackay by Pacific
- Seasons Hotel Newman by Pacific
The team behind Pacific Hotels have 30 years of commercial experience, combining a successful track record of property development and hotel operations. Pacific Hotels successfully designs, funds and operates each hotel. We stand apart from multi-national hotel operators through our experience as both an owner and an operator of all our properties. Select investments operate restaurants and conference venues, providing an additional revenue stream and enhancing the guest experience.
As owners, Pacific Hotels develops sustainable properties through strategic management and reinvestment to improve property assets. Each hotel within our portfolio has been refurbished post-acquisition. Once refurbished, each hotel is then repositioned to leisure and corporate travellers seeking upper mid-scale accommodation.
As hotel operators, attention is given to guest satisfaction, product quality, brand management and staff development. Systems, strategy and branding can be leveraged from past success but are also localised and adapted for each hotel, rather than having to follow stringent policies often set by larger hotel chains.
Hotels – Each of our investments has been chosen after meeting our strict investment criteria. The hotel must have a regular cashflow, have operational improvement upside and be able to add value to the property through a select refurbishment and finally, re-proposing marketing for the hotel.
Guests – Visit our community page for an overview of our Pacific Terrific guest promise, community spirit and Pacific Hotels Care policy.
Investors – Our co-investors not only participate in investing in the hard property asset, they also take a share of the business for each asset. This allows the investor to receive the upside of our management and operational changes, thus providing the investor with a greater return on their equity.
Please reach out to Managing Director, Stephen Lauder, if you would like more information on our portfolio, management structure and investment performance. Please contact Chief Operating Officer, David Chaplin, if you are interested in our hotel management expertise or to highlight a management opportunity.