Community
Aussie owned & operated, our neighbourhood voice is loud, supporting the community across our terrific locations.
Pacific Hotels creates modern travel experiences through our obsession with delivering genuine hospitality in Cairns, Canberra, Brisbane, Mackay and Newman. This is harnessed through our Pacific Terrific Promise. Our hotels are welcoming, familiar, informal settings that offer guests a little elevation from their everyday lives – we are relatable and friendly hosts to all who walk through our door.
It’s also about honesty. Supporting local, being eco-warriors and creating lasting friendships is in our DNA. We actively pursue a community & sustainability plan, strengthening our local footprint and providing terrific stays for guests. From removing plastic bathroom amenities, switching on to energy efficient lighting or supplying you with juice for your e-vehicle – it’s all part of our plan. Connect with our team for future opportunities. Recent collaborations have included. . .
- Salvation Army Disaster Appeal
- Fire Service Brigades and Donations Fund
- WWF’s Australian Wildlife and Nature Recovery
- WIRES Australian Wildlife Rescue
- Red Nose Day Australia
- Cardiac Challenge, Cairns
- Ronald McDonald House
- Northern Pride Sponsorship
- Cairns Taipans Sponsorship
- UC Capitals Accommodation Partnership
- REAP Food Rescue collections
- Special Children’s Christmas Party
- Citizens of the Great Barrier Reef
- Foodbank WA
- Karinya House, Canberra
- OzHarvest
- Headspace Canberra
Pacific Hotels Care Policy
The wellbeing of our guests, staff and community is essential for Pacific Hotels Australia and our Care Policy was implemented in March.
- Pacific Hotels Care Policy_Canberra
- Pacific Hotels Care Policy_Cairns
- Pacific Hotels Care Policy_Mackay
- Pacific Hotels Care Policy_Newman
- Pacific Hotels Care Policy_Brisbane
Please rest assured that we are and have been monitoring COVID-19 extremely carefully, following advice issued by the World Health Organisation and the Australian Government. The Pacific Hotel Care Policy is updated and adapted as advised.
For guests staying with us, our team members are working hard to keep our terrific promise to deliver exceptional hospitality. Our hearts go out to all those around the world affected big or small by COVID-19 and we sincerely hope your stay provides a moment of respite. We also thank you for supporting our Australian business and understanding as we adapt and update our procedures.
Pacific Hotels Donates Rooms and Raises Funds for Bushfire Support
Donation points at reception and the hotel restaurants raised A$18,000, donated to the following organisations:
- Salvation Army Disaster Appeal
- Fire Service Brigades and Donations Fund
- WWF’s Australian Wildlife and Nature Recovery
- WIRES Australian Wildlife Rescue
Pacific Suites Canberra Provides Free Accommodation to Bushfire Evacuees
The team at Pacific Suites Canberra have provided 185+ room nights to evacuees since the start of 2020, hoping our apartment-style accommodation provides some comfort to those away from their homes.
Media Releases
- Media Release_Pacific Hotels Grows Senior Leadership Team
- Pacific Hotel Cairns Wins Best Superior Accommodation at QHA Awards
- Facilimate Investors Acquire Seasons Hotel Newman, WA
- Pacific Hotels Donates Rooms, Fundraises and Encourages Travel in 2020
- Bushfire for Bushfire raises $4000 for the Salvation Army Disaster Appeal in September